Privacy Policy

Last Updated: 02/12/2026

Herp Ledger ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Herp Ledger website, web application, and related services (the "Service").

By using Herp Ledger, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Information you provide directly to us, including:

  • Name
  • Email address
  • Username
  • Billing information (processed through third-party payment providers)
  • Any information you voluntarily provide in support communications

We do not store full credit card details on our servers.

B. Animal & Husbandry Data

Information you choose to store within Herp Ledger, including:

  • Species information
  • Breeding records
  • Feeding logs
  • Weights, health records, and notes
  • Images and attachments
  • Collection or inventory data

This data belongs to you.

C. Usage Data

We may automatically collect information about how you use the Service, including:

  • Pages visited
  • Features used
  • Time spent within the application
  • Error logs and performance data

D. Device & Technical Information

We may collect:

  • IP address
  • Browser type
  • Operating system
  • Device type
  • Cookies and session identifiers

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain Herp Ledger
  • Process subscriptions and payments
  • Improve functionality and user experience
  • Communicate with you regarding updates, support, or service-related notices
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

Herp Ledger may use cookies and similar technologies to:

  • Maintain secure login sessions
  • Remember user preferences
  • Analyze usage trends
  • Improve performance and reliability

You can control cookie settings through your browser.

4. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share information in the following limited circumstances:

A. Service Providers

We may use trusted third-party providers for:

  • Cloud hosting
  • Database storage
  • Payment processing
  • Email delivery
  • Analytics

These providers are contractually obligated to protect your data.

B. Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws or legal processes
  • Enforce our Terms of Service
  • Protect the rights, safety, or property of Herp Ledger or others

C. Business Transfers

If Herp Ledger is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However:

  • No system is 100% secure.
  • We cannot guarantee absolute security of data transmitted over the internet.
  • You are responsible for maintaining the confidentiality of your login credentials.

6. Data Retention

We retain your information:

  • For as long as your account remains active
  • As necessary to comply with legal obligations
  • As needed to resolve disputes or enforce agreements

If you delete your account, your data may be permanently deleted after a reasonable retention period.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent where applicable

To exercise your rights, contact us at: support@herpledger.com

8. Children's Privacy

Herp Ledger is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we become aware that such data has been collected, we will take steps to delete it.

9. International Users

If you access Herp Ledger from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will revise the "Last Updated" date when changes occur. Continued use of the Service after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact:

Herp Ledger
Solo App Lab LLC
support@herpledger.com